Question 1

What's included in the 7-day free trial?

Accepted Answer

The trial includes one backup software licence (covers one system, server or PC), 1TB of immutable storage (tamper-proof copies that can't be edited or deleted, even by admins), unlimited upload and download with no hidden egress fees, and one real restoration test run with our team on Day 5. This is an actual recovery, not a simulation. The full trial is worth RM3,600/year and free for 7 days. No credit card required.

Question 2

Do I actually need this? Who is the trial for?

Accepted Answer

The trial is worth doing if you have backup in place but have never tested whether it can actually restore, if your IT team says you're covered but you want real proof before an incident rather than after, if you're preparing for an audit, tender, or cyber insurance application that asks about backup and recovery, or if you've heard about ransomware hitting Malaysian businesses and want to know where you stand. It's especially relevant for businesses without a dedicated IT team, where backup often sits as a set-it-and-forget-it task that never gets verified. By the end of the 7 days, you'll know exactly whether your business can recover, how long it takes, and what to fix.

Question 3

What happens after the 7 days?

Accepted Answer

There's no automatic charge. At the end of the trial, our team shares a summary of how your backup performed, your recovery time, and any gaps worth addressing. If you want to continue with BaaS or move to DRaaS, we'll discuss the right plan for your business. If not, you can walk away with a clear picture of your recovery position.

Question 4

What is Backup as a Service (BaaS)?

Accepted Answer

BaaS is a managed cloud backup service where a provider handles scheduling, storage, encryption, and recovery for you. Instead of buying and maintaining your own backup servers, you pay a monthly subscription and your data gets backed up automatically to a secure off-site location.

Question 5

How does immutable backup protect Malaysian businesses from ransomware and other threats?

Accepted Answer

Immutable backups cannot be altered or deleted once written, even by admin accounts or compromised credentials. Whether the disruption is ransomware, hardware failure, accidental deletion, or a system crash, the backup copy stays untouched and can be restored cleanly. This is now a baseline requirement for PDPA and cyber insurance eligibility in Malaysia.

Question 6

What's the difference between BaaS and DRaaS?

Accepted Answer

BaaS protects your data. If something goes wrong, you can restore files or systems, though there's usually some downtime while recovery runs. DRaaS goes further by keeping critical systems running with minimal interruption, usually under 15 minutes. BaaS is the foundation. DRaaS is for businesses that can't afford downtime at all.

Question 7

Will BaaS help with PDPA compliance?

Accepted Answer

Yes. Under the PDPA Amendment 2024, organisations must be able to demonstrate data availability and integrity, notify the Commissioner within 72 hours of a breach, and inform affected individuals within 7 days. AmplifyContinuity's BaaS provides the audit trail, immutable storage, and recovery capability needed to meet these requirements.

Question 8

How much does BaaS cost compared to in-house backups?

Accepted Answer

Running your own backup infrastructure means upfront hardware costs, software licences, a dedicated IT resource to manage it, and hardware replacement every 3 to 5 years. BaaS converts this to a predictable monthly subscription based on data volume. Government digitalisation incentives may be available through MDEC and related agencies. It's worth checking current eligibility with your industry association.

Question 9

I use Microsoft 365. Isn't my data already backed up?

Accepted Answer

Not the way most businesses assume. Under Microsoft's own shared responsibility model, documented at learn.microsoft.com/en-us/azure/security/fundamentals/shared-responsibility, Microsoft is responsible for the infrastructure while you remain responsible for your data. Microsoft 365's retention policies cover short-term availability, not long-term backup. Deleted items disappear permanently after the retention window closes. SharePoint versioning won't protect against ransomware encrypting files across synced devices.

Backup & Disaster Recovery Malaysia | Net Onboard

Why Malaysian businesses choose Net Onboard

Our services

Backup as a Service (BaaS)

Disaster Recovery as a Service (DRaaS)

Get a free backup assessment